What does "Refurbished" mean?

All refurbished products work 100% and have a perfect screen

These products are used products, that come with a warranty.  They have been extensively cleaned, checked and serviced, to give you most of the experience and product support of a new item, but at less cost.  The following actions are performed during refurbishment:

  1. - Thorough cleaning
  2. - Checking all keys work
  3. - If there are any problems with the screen (missing pixels, scratches, bruises), the screen component is replaced with a new one:  All refurbished products have a perfect screen
  4. - Missing or damaged rubber feet are replaced with new items
  5. - Battery terminals are checked for damage and leaking battery electrolyte
  6. - A brand new printed Quick Start guide is included if mentioned in the product description
  7. - A brand new USB cable is included if mentioned in the product description

Refurbished products will have minor scuff marks.  If that is not desirable, then new products of the same model and colour are often available at about $20 more